The Retail Banking Academy is a leader in the development of skill based learning in the Retail Banking sector. They offer fully accredited programmes that they sell across the world to some of the world’s leading banks. We were asked to develop 26 of their modules, which needed to be suitable for an international audience.


We undertook a thorough diagnostic exercise to determine how best to create the learning journey for each of the modules. We then crafted the learning journey and thereafter produced all of the content that was available across any device.


The courseware has been used by world leading banks all around the world and learner feedback has been exceptional. The pass rates have also improved as a consequence of the new content and production of the digital learning modules.